Please check back regularly for agenda updates and speaker additions.

Wednesday, April 27, 2022

7:30 AM - 3:00 PM

Registration & Hospitality Desk Open

8:00 AM - 9:00 AM

Breakfast & Networking

9:00 AM - 9:30 AM

Welcome & Opening Keynote

Lopa P. Kolluri, FHA’s Principal Deputy Assistant Secretary for the Office of Housing joins us to discuss FHA’s goals and priorities for 2022, as well as how the mortgage servicing industry can best partner with the Administration to support the system of American housing and homeownership.

9:30 AM - 10:20 AM

Assisting Struggling Homeowners

With millions of Americans still impacted by the challenges of the past two years, how can the industry best help navigate forbearance exists, loss mitigation, and other steps needed to help get people back on track?

10:20 AM - 11:10 AM

Streamlining Servicing Costs

With the cost of servicing remaining a key industry challenge, a panel of executives discuss strategy and best practices for ensuring excellence while managing the bottom line.

11:10 AM - 12:00 PM

Setting Priorities

You can't hit the target if you don’t know where to aim. Join this panel of mortgage servicing subject-matter experts as they discuss what goalposts they’re setting for this year and how they’re driving their organizations to reach them.

12:00 PM - 12:15 PM

Honoring Veterans - A Five Star Keys for Life Presentation

Join and The Five Star Institute for a special Keys for Life presentation recognizing Operation Homefront's housing programs that expedite homeownership and provide housing assistance to honorable veterans. 


12:15 PM - 1:15 PM

Lunch & A Keynote Conversation

Join Ed Delgado for an exclusive conversation with FHFA Acting Director Sandra L. Thompson, who will discuss her vision and priorities for FHFA, the headwinds the industry is facing, and the legacy she hopes to leave behind during her time at the Agency.

1:15 PM - 2:05 PM

Policy & Regulation Review

A panel of experts are your guides through a detailed discussion of the regulatory and enforcement priorities facing the industry.

2:05 PM - 3:00 PM

Economic Update + Closing Remarks

From mortgage rates to inflation and the latest Fed actions, this panel of economic experts will break down the headwinds and opportunities defining the American mortgage and housing landscape in 2022.