Registration & Breakfast  

The registration desk will be located outside the Ballroom to welcome and check you in on Wednesday. Enjoy breakfast while mingling with industry executives before the Forum kicks off.

Registration Desk will be open from 8:00 a.m. - 2:30 p.m.

Welcome Remarks 

Five Star's Ed Delgado gives opening remarks and shares an overview of the Forum's anticipated discussions. 

Opening Keynote

Details to be announced.

General Session #1 - DC Updates: Developments on Policy, Programs, and Regulations

Explore how shifts in the administration and changes in policy are reshaping the mortgage servicing environment. Panelists discuss the latest news and priorities for HUD, GSEs, and the CFPB, as well as what servicers can expect in 2025 and beyond.

Networking Break 

General Session #2 - Natural Disasters and Servicer Response

As natural disasters become increasingly frequent and severe, the mortgage servicing industry faces growing challenges. This panel will explore best practices and policy in response to disasters impacting both homeowners and servicing portfolios.

General Session #3 - Economic Forecast

Industry economists discuss the state of the housing market, mortgage default, and the broader economy while reviewing the potential impact of new policies impacting the mortgage market.

Lunch
 

Luncheon Keynote

Details to be announced.

General Session #4 - AI Impact on Mortgage Servicing

This panel will explore how AI-powered tools are streamlining workflows, helping forecast homebuyer and homeowner behavior, aiding compliance, and driving operational efficiency. Industry leaders and technology experts will share insights on current applications, emerging trends, and the ethical considerations surrounding AI adoption.

General Session #5 - Inside the C-Suite: Servicing Industry Spotlight

Join top C-suite executives from leading servicing organizations as they share their perspectives on the most pressing challenges and opportunities facing the industry today. This panel will provide an exclusive look at how decision-makers are shaping strategies around regulatory compliance, operational efficiency, customer engagement, and navigating market dynamics. Gain valuable insights into the vision and priorities driving the future of mortgage servicing.

Closing Remarks 

Ed Delgado recaps the Forum and shares insight on what's next to come for the industry.

Networking Reception 

Continue conversations and forge new connections with speakers and industry experts immediately following Government Forum during a special reception hosted by Auction.com.

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