AGENDA

The 2026 Government Forum will focus on the latest federal policy developments, economic trends, and innovations impacting the mortgage servicing industry. Key discussions will include regulatory updates, natural disaster response, AI-driven efficiencies, and strategic insights from industry leaders navigating today’s evolving market dynamics.

Agenda details are subject to change.
Check back regularly for agenda updates and speaker additions.

All listed times are Eastern Time Zone (ET).

WEDNESday, april 15, 2026

8:30 AM - 9:30 AM

Registration & Breakfast  

The registration desk will be located outside the Ballroom to welcome and check you in on Wednesday. Enjoy breakfast while mingling with industry executives before the Forum kicks off.

Registration Desk will be open from 8:30 a.m. - 3:30 p.m.


BREAKFAST PRESENTED BY

     

 
 
9:30 AM - 9:35 AM

Welcome Remarks 

Five Star's Ed Delgado gives opening remarks and shares an overview of the Forum's anticipated discussions. 

 
Ed Delgado
9:35 AM - 10:15 AM

Keynote Q&A with HUD Deputy Assitant Secretary Matt Jones and Ed Delgado, Chairman Emeritus, Five Star Global

This high-level dialogue will feature Matt Jones, Deputy Assistant Secretary for the Office of Single-Family Housing at the Federal Housing Administration (FHA), U.S. Department of Housing and Urban Development (HUD), alongside Ed Delgado, Principal at Mortgage Policy Advisors and Chairman Emeritus of Five Star Global. As the mortgage industry navigates a pivotal year for housing policy, this session will offer attendees direct insight into FHA’s current priorities, including origination and servicing policy, risk management, and the future of affordable homeownership.

 
Ed Delgado
10:15 AM - 11:00 AM

General Session #1 - From Policy to Practice: Navigating Regulatory Expectations in 2026

Regulators and servicers discuss current supervisory priorities, emerging compliance risks, and how agencies and industry can work together to ensure consumer protection without stifling innovation.

 
 
11:00 AM - 11:15 AM

Networking Break 

 
 
11:15 AM - 12:00 PM

General Session #2 - Protecting Homeownership Through the Full Loan Lifecycle

Join us for a deep dive into loss mitigation, borrower engagement, and servicing strategies that help prevent avoidable foreclosures, especially in a market defined by affordability pressures and economic uncertainty.

 
 
12:00 PM - 12:45 PM

General Session #3 - Economic Forecast: Housing, Interest Rates, and Consumer Risk in 2026

Industry economists and policy experts examine the economic forces shaping housing in 2026, including interest rate trends, affordability pressures, labor market signals, and regional risk factors. Panelists will explore what these dynamics mean for mortgage servicing performance, borrower stability, and policy decision-making in the year ahead.

 
 
12:45 PM - 1:15 PM

Lunch

 
 
2:30 PM - 3:15 PM

General Session #5 - Inside the C-Suite: Servicing Industry Spotlight

Senior servicing executives share how they are steering their organizations through a complex regulatory and economic environment. This panel offers a candid look at strategic priorities, risk management, technology investment, and leadership lessons shaping the future of mortgage servicing.

 
 
3:15 PM - 3:30 PM

Closing Remarks 

Ed Delgado recaps the Forum and shares insight on what's next to come for the industry.

 
Ed Delgado
3:20 PM - 5:30 PM

Networking Reception 

Continue conversations and forge new connections with speakers and industry experts immediately following Government Forum during a special reception hosted by Auction.com.

PRESENTED BY

 

 
 

TUESDAY, APRIL 14, 2026

8:00 AM - 1:30 PM

National Mortgage Servicing Association (NMSA) Spring Member Meeting 

With a membership comprising more than 90% of the mortgage servicing market, the National Mortgage Servicing Association (NMSA) is a nonpartisan organization driven by senior executive representation from the nation’s leading organizations, formed for the purpose of effecting progress and change on the industry’s key challenges. The annual NMSA Spring Member Meeting in Washington, D.C. brings key leaders together to discuss the organization’s ongoing and future initiatives within the mortgage industry.

Meeting details & invitations will be sent directly.

NMSA Members & Invited Guests Only

 
2:00 PM - 5:00 PM

Mortgage Servicing Executive Alliance (MSEA) Spring Member Meeting 

MSEA, the latest mortgage industry trade group within the Five Star Institute, will be hosting their annual spring member meeting in Washington, D.C. in tandem with Government Forum. The meeting will focus on generating solutions to enhance the experience of homebuying and mortgage servicing while developing educational initiatives and mentorship programs aimed at nurturing the next generation of leaders in the industry. 

Meeting details & invitations will be sent directly.

MSEA Members & Invited Guests Only